Shipping policy

At Cuppora, we strive to deliver your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary by location:

  • United States: 5–12 business days

  • Canada: 7–15 business days

  • United Kingdom: 5–10 business days

  • Australia & New Zealand: 7–15 business days

  • Europe: 5–12 business days

Please note that delivery times are estimates and may vary due to customs, carrier delays, holidays, or unforeseen circumstances.

Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking information may take 24–72 hours to update.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team. We will work directly with the carrier to help resolve the issue.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Cuppora is not responsible for orders shipped to incorrectly entered addresses.

Questions?

If you have any questions regarding your order or shipping status, please contact our customer support team and we'll be happy to assist you.